We loaded 3 of your pages the way a customer does - on a typical phone, on a normal cellular connection - and checked what decides whether visitors stay, and can use the page.
A snapshot of the live site on July 1, 2026. If the site has changed since, this may no longer reflect it.
The biggest gap is mobile speed: visitors on phones typically wait 42.6 seconds for the main content to appear, with 3 pages staying blank for over 10 seconds, likely causing visitors to leave before the page even loads.
On phones, the main content typically takes 42.6 seconds to appear, and 3 pages leave visitors staring at a blank screen for over 10 seconds, worst on Billing. Two pages also visibly jump while loading, which can cause misclicks.
Nothing at all is painted to the screen for that long - it can read as a broken page.
▶ Press play - the screen stays blank almost the entire time.
Nothing at all is painted to the screen for that long - it can read as a broken page.
▶ Press play - the screen stays blank almost the entire time.
Nothing at all is painted to the screen for that long - it can read as a broken page.
▶ Press play - the screen stays blank almost the entire time.
Screen reader users and low-vision users hit trouble on 3 pages, worst on Billing. Low-contrast text is hard for low-vision users to read, and other barriers block screen reader and keyboard-only users. This risks lost customers, some legal risk, and weaker search visibility.
Start with your worst-affected page (Billing): raise its text contrast so low-vision visitors can read it. The other 2 pages have their own barriers; see the cards below.
Some text is too light to read easily for people with low vision, and part of the page can only be scrolled with a mouse, so people who use only a keyboard get stuck there.
At least one button has no readable label, so people using a keyboard or screen reader can't tell what it does, and some text is too low contrast to read comfortably.
Some text is too low contrast to read comfortably for people with low vision, and the page is missing a basic language setting that helps screen readers pronounce it correctly.
The single fix behind most of this is making sure your full page content is present the moment the page loads - done well, it speeds the page up for real visitors. That is the work we do every day at ShakaCode; happy to walk through what we found.
Measured July 1, 2026 on an emulated mid-range phone over the Slow-4G profile Google PageSpeed uses - the conditions a real mobile visitor faces, not a developer's laptop. Speed score is Google's 0-100 mobile scale (90+ is fast, under 50 is slow); layout shift is Google's CLS (above 0.25 is poor); accessibility score is the Google Lighthouse 0-100 scale. Put together by ShakaCode.